Global Drawback is a licensed US Customs broker specializing in obtaining duty drawback refunds and implementing proper Import Compliance practices. 

Since its founding in 1993, Global has been recognized and complimented as a leading provider of drawback and compliance services.   Our personal attention is the distinction that our clients appreciate.  You don’t have to go through menus or press a number to reach your personal associate handling your account.

Global Drawback has over fifty years cumulative experience in distribution and international trade. Global Drawback’s personnel, have been employed by airlines, freight forwarders, US Customs brokers and several Fortune 100 companies.  All claims are reviewed and submitted by Ed DeSousa, a licensed Customs brokers with over 36 years in the business.   Before having started Global Drawback, Ed worked for air lines, freight forwarders, brokers and several Fortune 100 companies.  Ed has written various articles regarding importing, drawback, import compliance, and is well known in the industry for his knowledge of the Customs regulations.

The experience gained from these assignments has allowed Global Drawback to develop custom tailored programs for their individual clients; no matter what area of business; whether it is manufacturing, internet and catalog or resale business, Global is experienced with the processes. The familiarity with specific business accounting, inventory, purchasing, shipping/receiving, SAP and MRP systems, entitles expedited implementation of their clients’ programs.

Due to years of experience in international business, and its customers’ requests; Global Drawback also offers consulting in import compliance, Customs audits, Import Compliance manuals,  purchasing transactions and trade terms, as well as distribution and logistics operations. Our expertise has saved clients millions of dollars and avoided Customs penalties on import regulations violations.  Global has been instrumental in avoiding and mitigating Customs penalties before, during and after Customs audits.   GLOBAL’s programs and seminars educate internal departments on proper import processes as required by Customs.  In fact, we even GUARANTEE that if we do not find any current violations of these applicable laws, then our services are provided free of charge.

A quick, no obligations conversation may determine if any of our services are financially beneficial or required by Customs.